My Promise to You – No Refunds, Just Satisfaction
Each product I create is made to order just for you after you place an order. While I can’t accept returns, refunds, or exchanges of my products, your satisfaction is always my top priority. If your order is defective or the design isn’t quite right, please contact me within 7 days of receiving your item. I’ll promptly reproduce or redesign your product so you can enjoy it just the way you imagined.
Proof Guidelines
With custom personalized designs, I send a design approval email to ensure your expectations are met before production begins.
How to Reach Me
Email me at info[at]designerollie.com or via contact page, and please include photos when relevant.